BOOKINGS AND PAYMENTS   - We strongly advise people take out Travel Insurance for all our courses - It’s a nice peace of mind to have, in case you have to cancel.

A booking is only accepted upon receipt of a completed and signed booking form with the appropriate payment.  

A deposit of 50% of the course fee or full payment is required when booking. 

The balance of Payment should be received 30 days prior to the course at which point pre-course information will be sent. 

Expeditions - The balance of the payment for expeditions is required 3 months before the start date.

We rarely cancel programs. If a cancellation is unavoidable and we cancel a program, we will issue a full refund or make every reasonable effort to register you for an equivalent program; it is up to you. We strive to make these decisions at least 30 days in advance of the program start date. If you are purchasing a plane ticket or making other bookings to attend this course, we strongly recommend that you purchase trip cancellation insurance. 

For course/bespoke dates less than 6 weeks away, a change in booking will be treated as a cancellation and the following fees will apply:

  • Loss of deposit up to 4 weeks prior to the start date of the course.

  • 75% of the total fee where cancellation takes place less than 4 weeks but more than 2 weeks before the course start date.

  • 100% of the total fee where cancellation takes place within 2 weeks of the start date of the course or where cancellation takes place on or after the start date of the course.

If payment is not received 30 Days prior to the booking taking place, we reserve the right to cancel your place/s and retain the deposit.

For bookings cancelled - We charge a 6% administration fee (this covers our third party booking fees)

Expeditions/Holidays

For expeditions less than 10 weeks away, a change in booking will be treated as a cancellation and the following fees will apply:

  • Loss of deposit up to 10 weeks prior to the start date of the expedition.

  • 75% of the total fee where cancellation takes place less than 10 weeks but more than 8 weeks before the course start date.

  • 100% of the total fee where cancellation takes place within 8 weeks of the start date of the course or where cancellation takes place on or after the start date of the course.

If payment is not received 60 Days prior to the booking taking place, we reserve the right to cancel your place/s and retain the deposit.

For expeditions cancelled - We charge a 6% administration fee (this covers our third party booking fees)