Terms & Conditions
An appropriately qualified coach/guide will lead the activity. The coach/student ratios are in accordance with BCU guidelines. Whilst every reasonable attempt will be made to deliver courses, I reserve the right to cancel or modify the courses due to safety considerations and factors beyond my control. For example, unfavourable weather/swell could preclude paddling in certain locations.
LIABILITY AND INSURANCE Sea kayaking and rescue training are potentially dangerous activities. All participants must be aware of this and accept the risks associated with these activities. ●I am not liable for loss or damage to participants’ property whilst on a course. Participants are advised to arrange their own insurance cover. I am unable to offer any form of insurance cover (other than public liability).
HEALTH AND SAFETY CONSIDERATIONS Due to the strenuous nature of kayaking and rescue training, all participants should be physically fit. Anyone with a medical condition must seek medical advice before considering participating. Participants should be confident in the water. Participants must be aged 18 or over with the below exception. Participants under the age of 18 need their parent/guardian to book and attend the same course. Course participants should not consume alcohol or drugs immediately prior to or during daytime kayaking activities. I reserve the right to refuse participation to anyone considered to be under the influence of alcohol or drugs. I may require any participant to leave the course if that person acts in any such manner as to endanger him/herself or any other person.
DISABILITIES AND MEDICAL CONDITIONS Disabled persons are welcome to participate in courses. Please send details of your specific needs to me at the time of booking. I need to be informed of any medical conditions (asthma, epilepsy, deafness etc) or any other wellbeing needs of participants.
EQUIPMENT AND CLOTHING Participants on kayak courses should provide their own equipment and clothing, unless otherwise specified/arranged. All equipment must be suitable and will be checked by the Course Director. Kayaks may be available from our coaching fleet. ●Damage or loss to our equipment caused by negligence, malicious acts or carelessness must be paid for at the time at current replacement value.
BOOKINGS AND PAYMENTS A booking is only accepted upon receipt of a completed and signed booking form with the appropriate payment. A deposit of 50% of the course fee or full payment is required when booking. The balance of Payment should be received 30 days prior to the course at which point pre-course information will be sent. Expeditions - The balance of the payment for expeditions is required 3 months before the start date. We rarely cancel programs. If a cancellation is unavoidable and we cancel a program, we will issue a full refund or make every reasonable effort to register you for an equivalent program; it is up to you. We strive to make these decisions at least 30 days in advance of the program start date. If you are purchasing a plane ticket or making other bookings to attend this course, we strongly recommend that you purchase trip cancellation insurance.
For course/bespoke dates less than 6 weeks away, a change in booking will be treated as a cancellation and the following fees will apply:
Loss of deposit up to 4 weeks prior to the start date of the course.
75% of the total fee where cancellation takes place less than 4 weeks but more than 2 weeks before the course start date.
100% of the total fee where cancellation takes place within 2 weeks of the start date of the course or where cancellation takes place on or after the start date of the course.
If payment is not received 30 Days prior to the booking taking place, we reserve the right to cancel your place/s and retain the deposit.
For bookings cancelled more than 6 weeks in advance - We charge a 6% administration fee (this covers our third party booking fees)
Expeditions/Holidays
For expeditions less than 10 weeks away, a change in booking will be treated as a cancellation and the following fees will apply:
Loss of deposit up to 10 weeks prior to the start date of the expedition.
75% of the total fee where cancellation takes place less than 10 weeks but more than 8 weeks before the course start date.
100% of the total fee where cancellation takes place within 8 weeks of the start date of the course or where cancellation takes place on or after the start date of the course.
If payment is not received 60 Days prior to the booking taking place, we reserve the right to cancel your place/s and retain the deposit.
For bookings cancelled more than 10 weeks in advance - We charge a 6% administration fee (this covers our third party booking fees)
GIFT VOUCHERS
Voucher Life
Vouchers are valid for 12 months from the date of purchase (unless otherwise stated) and become invalid on the expiry date. The expiry date is set out in the Voucher. Vouchers may be extended for a further 12 months on payment of an administration fee of £20. Please note that Vouchers cannot be extended once they have expired and extensions can only take place once.
Availability
The recipient is free to book their preferred date within the Voucher validity period, based on availability. To avoid disappointment we recommend that customers book well in advance. We recommend booking as early as possible as you must have undertaken your kayaking experience before the expiry date printed on the front of your Voucher. Once a date has been booked your Voucher will be deemed to be used at that point.
Gift vouchers are paid for in full at the time of purchase and last for one year from the purchase date. Gift vouchers cannot be redeemed for cash value.
Photography ●Photographs, video material and written accounts are a great way to remember a course. We may take photos and video material of you taking part. We may use such material for marketing and copies of all material can be available on request. If you have a concern about the above consent please leave the box below blank. Please do state if this is not acceptable to you.